“What type of services do you provide?”

Columbia_Veterinary_Hospital_Questions-We are happy to provide all routine animal care services including vaccinations, check ups, sick animals, X-rays, ultrasound, blood work and chemistry, spay & neutering, lump & growth removal, emergency services and some orthopedic surgeries like the all too common “Dog Knee” (torn ligaments, which you can read more about here).

Columbia Veterinary Hospital is not a 24 hour hospital, however. Our services are during office hours only.

“Do I need an appointment?”

Not unless you need surgery. We’ve found that we can actually serve more customers faster with a “First Come, First Serve” policy. During this pandemic, we are offering curbside service rather than walk-in. Take a number at the door, then call 503-325-2250 or 503-325-4035 until you get a human. Do not leave a message. We may call you back from a blocked number, so please answer. We will then come out and meet you at your car.

Please try to get there early however, as we reach our morning and afternoon limits quickly. We apologize if you do have a long wait.

“How much is an office visit?”

$45 to get a private room with one of our Vets to discuss your concern for your pet. If it is a quick discussion, we will charge less. If you have additional pets during the same visit, the next pet(s) will only cost $30 each for the consultation.

“What if I just need shots?”

Check in with our front desk and let them know you don’t need to see a Vet cause your animal is feeling fine. A technician visit will only cost $15. Then, just $20 for the first shot and $15 for every one after that! As many animals as you can bring us. A tech will come out for your animal when they are available and you will be on your way in no time.

“Do you take Care Credit?

Unfortunately we do not. Neither our customers or our staff enjoyed all of the extra paperwork.

“Do you offer payment plans?”

For elective services like spay and neuters we do not. Our prices are already very discounted. There was a time when we did offer payment plans but unfortunately there were a large number of people who neglected their payments and ruined it for everyone. We understand that sometimes animals get very sick or do dumb things and you may not be financially equipped to handle emergency situations. In those cases we will try our best to work something out for the sake of your injured pet.

“How do I schedule a surgery?”

Call us and we will let you know when the next available appointment is available.

“My pet is scheduled for a surgery/dental, what do I need to know?”

Drop off is between 8-9am in the morning. Check in with the front desk from your car by calling 503-325-2250 or 503-325-4035 until you get a human. Do not leave a message. We may call you back from a blocked number, so please answer. We will then come out and meet you at your car and have you fill out some paper work. You can save time by downloading and filling out our Columbia Veterinary Hospital Client Consent Form in advance of your visit. Then, depending on the surgery you’ll then have a quick consult with the surgeon. Pick up is after 3pm the same day for almost all surgeries. Please no food or water after midnight the day before your surgery for your pet’s safety.

“How do I get a refill for my pet’s medication?”

Give us a call and if we have seen your animal within the last 12 months for the issue we will usually have it ready for pick up within the hour. We can also ship most medications to your doorstep if you don’t really feel like getting out of your jammies.

“I’M HAVING AN EMERGENCY!!!”

Please call us right away and we will do everything we can to help you. We provide after hours emergency services most days of the week but we are not a 24 hour veterinary office. If you have an emergency situation after hours you may be directed to the nearest 24 hour animal hospital. We leave directions on our answering machine daily.

“Where can I go to find out more about how to be the best pet owner that I can be?”

We’ve started a Pet Owner Tips & Advice section of our website that will have valuable tips and resources for you. We’ll be adding all kinds of helpful information about pet care, nutrition and even special surgery procedures. So, check back often!

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